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Shipping Policy

Welcome to Niv Cosmetics Shipping Policy

At Niv Cosmetics , we understand the importance of a transparent and efficient shipping process to enhance your overall shopping experience. Our Shipping Policy is designed to provide you with clear insights into how we handle the shipment of your orders. Please take a moment to familiarize yourself with the key aspects outlined below.

Order Processing Time

Your orders are processed within 3-4 business days from the date of placement. This includes order verification, quality checks, and packaging.

Shipping Methods

Our primary shipping partner is DTDC.

We do not offer COD currently.

Shipping Fee

Shipping is free for orders totaling 2000 rupees or more.

Delivery Time

Once shipped, your order will be on its way to you. Following the processing period, delivery typically occurs within 5-8 business days .

The estimated delivery time varies based on your location. Please refer to the shipping carrier's tracking information for real-time updates.

Address Confirmation

Ensure accurate and timely delivery by providing the exact address and contact details during the ordering process. Please fill in these details with utmost care.

Tracking Information

Tracking details will be promptly shared with you via email or SMS for your convenience.

After Shipment

Once your order leaves our facility, we no longer have direct control over it. Rest assured, we are committed to providing maximum assistance in ensuring successful delivery.

We're not responsible for lost items or returned packages due to incorrect addresses.

Delivery Communication

Please promptly answer calls related to the delivery of your package and ensure someone is available to receive it. Failure to do so may result in the package being returned to us, with re-shipping costs to be borne by you.

We appreciate your understanding and cooperation. If you have any inquiries or need further assistance, please contact our customer support team at nivcosmeticsofficial@gmail.com or our Instagram (@nivcosmetics) . Thank you for choosing Niv Cosmetics.

 

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